Review Management is a big deal if you own a business. No matter your industry of interest, reviews are the bread and butter for attracting new clientele. Here are four ways that we can help you succeed in online reviewing:
A primary reason that businesses don’t effectively manage reviews is that the business owners don’t even realize the reviews are happening. Most business owners are far too busy to keep tabs on all of the various review sites and even if they could, they wouldn’t monitor them frequently enough to take appropriate action. With ReviewLead we monitor review sites and alert you via e-mail when a review is left for your business.
Turn Positive Reviews into MORE Business. Now that ReviewLead has done an amazing job of creating stellar reviews, it’s time to boast about it and attract more great clients and customers. We will add a Reviews Page to your site that pulls in all 4 and 5 star reviews. This is the type of social proof that builds your reputation!
Our simple review process filters people’s responses who have had an unfavorable experience so that you are aware of their post before they are given an opportunity to leave a negative review online. This is a great tool to gain valuable feedback from customers and resolve issues that may be impacting potential customers’ initial impression.
Let’s face it, most businesses do good work and provide great services; otherwise they’d be out of business. The problem is that most happy customers don’t go out of their way to talk about good experiences online without your prompting them to comment. As a result, your prospects are only seeing the negative responses from unhappy customers who have had less than favorable experiences which, in most cases, are a small percentage of the customers you serve. It’s always better to remain informed of their immediate responses.